Articles on: Profile

Reset password

You can change your password in Zazu anytime and it is also no big deal if you can not remember your password when trying to login to Zazu. As long as you know you account email you can reset the password by yourself and create a new one.

Article essentials

Forgot password
Change password

💡Tip: Password Best Practice - We suggest you to have strong and secure passwords consisting of min. 8 characters, lower & upper case, and mix of numbers, letters, and special characters.

Forgot password

If you forgot your password for the Zazu account it is simple to create a new one. First you have to click on Forgot password? on the login page - highlighted in this image:

Now simply follow these steps to get access back to your account:

Fill in your Zazu account email
You will receive an email with a 6-digit code
Please insert this code into the Zazu code window
Now you can set a new password by entering it twice

Your new password is set and you can login to Zazu with your email and new password.

💡 Tip: Forgot your account email? Contact our support team and we will tell you the email address

Change password

There is always the option to set a new password if you are logged into your Zazu account:

Follow these steps:

Click on your profile icon in the upper right corner
Selecte Profile
Click on Set new password
Enter your new password twice

Your password is changed and if you forget it till your next login just have a look at the first part of this article

Have a look on how to manage your Stories and keep things clean:
Navigate your Stories

Still have questions or other issues? Drop us a line in the chat! Here to help 🙌

Updated on: 25/08/2021

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